Effective Crisis Management: A Robust A-Z Guide for Demonstrating Resilience by Utilizing Best Practices, Case Studies, and Experiences

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Effective Crisis Management: A Robust A-Z Guide for Demonstrating Resilience by Utilizing Best Practices, Case Studies, and Experiences

  • Author:Abbas KudratiSarah Armstrong-Smith
  • Length: 230 pages
  • Edition: 1
  • Publi宾利sher: BPB Publications
  • Publication Date: 2022-10-30
  • ISBN-10: 9355512716
  • ISBN-13: 9789355512710
  • Sales Rank: #579384 (See Top 100 Books)
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  • Buy Print:Buy from amazon



    Book Description

    Develop crisis plans, practise them, and minimise threats

    Key Features

    • Understand the reasons why you should expect the unexpected.
    • Learn what it means to put people first.
    • Explain why transparency is always preferable when things go bad.
    • Identify strategies for bolstering credibility and safeguarding the brand.
    • Speed up decision-making and response times in an emergency.
    • Distinguish between fact and fiction to eliminate prejudice.
    • Learn the art to turn a negative into a positive charge.
    • Use your ability to look backward to alter the course of the future.
    • Encourage a contented and efficient workforce.

    Description

    Using real-world examples of what may go wrong during a crisis, the author of “Effective Crisis Management” intends to infuse some realism and insight into the incident response and crisis management field.

    Written by an Execut爱彼ive and Board Advisor who has dedicated over 25 years to improving both the strategic and tactical response to crises, this book guides the reader through a series of episodes designed to help individuals grasp the factors at play in directing a successful crisis response.

    Following the steps outlined in this book, readers can uncover and make the most of the many insights and unrealized possibilities afforded by earlier catastrophic events. The book includes case studies and stories that will give the readers a sense of what it’s like to manage a crisis in practice and why it requires more than just following a plan. The book explains how and why you should be ready for the unexpected as part of a “assume failure” mindset. Finally, this book delves deep into a crisis’s psychological impact on individuals and explains why focusing on their strength and well-being is crucial to providing effective aid.

    What you will learn

    • Realize how you respond to a problem matters more than the problem itself.
    • Get to the bottom of the recurring issues highlighted by numerous public inquiries.
    • Find ways to be extra cautious and fair while set宝格丽ting standards.
    • Discover the qualities that help leaders excel in times of crisis.
    • Cultivate a skill set emphasizing kindness, wisdom,塞舌尔北岛酒店 seriousness, and sincerity.
    • Establish the methods to determine the causes and circumstances of occurrences.

    Who this book is for

    Anyone interested in a career in managing the response to major incidents will find valuable information in this book written for experienced crisis managers and those who aspire to reach that position. To put it another way, it helps people see how they can use every crisis as an opportunity to strengthen their relationships and continue the trust.

    中文:

    书名:有效的危机管理: 通过利用最佳实践、案例研究和经验来展示弹性的稳健的A-Z指南

    制定危机计划,实施危机计划,最大限度地减少威胁

    主要特征

    • 理解为什么你应该期待意想不到的原因。
    • 了解把人放在第一位意味美度着什么。
    • 解释为什么当事情变坏时,透明度总是更可取。
    • 确定增强信誉和维护品牌的策略。
    • 在紧急情况下加快决策和响应时间。
    • 区分事实和虚构以消除偏见。
    • 学习将负电荷转化为正电荷的艺术。
    • 利用你向后看的能力来改变未来的进程。
    • 鼓励一个满足和高效的劳动力。

    描述

    “有效的危机管理” 的作者通过现实世界中危机可能出错的例子,旨在为事件响应和危机管理领域注入一些现实主义和洞察力。

    这本书由一位执行和董事会顾问撰写,他致力于改善对危机的战略和战术名士表反应,超过25年,这本书指导读者通过一系列情节,旨在帮助个人掌握在指导成功的危机反应中的因素。

    按照本书中概述的步骤,读者可以发现并充分利用早期灾难性事件提供的许多见解和未实现的可能性。这本书包括案例研究和故事,这将使读者了解在实践中管理危机的感觉,以及为什么危机不仅仅需要遵循计划。这本书解释了如何以及为什么你应该为意爱马仕 (1)外做好准备,作为 “假设失败” 心态的一部分。最后,本书深入探讨了危机对个人的心理影响,并解释了为什么关注他们的力量和福祉对于提供有效的援助至关重要。

    你将学到什么

    • 意识到您如何应对问题比问题本身更重要。
    • 深入了解大量公开询问所强调的反复出现的问题。
    • 想办法在制定标准的同时格外谨慎和公平。
    • 发现在危机时期帮助领导者出类拔萃的品质。
    • 培养一套强豪利时调善良、智慧、认真和真诚的技能。
    • 建立确定发生的原因和情况的方法。

    这本书是给谁的

    任何对管理重大事件的反应感兴趣的人都会在这本书中找到有价值的信息,这些信息是为经验丰富的危机管理者和那些渴望达到这一职位的人写的。换句话说,它可以帮助人们看到他们如何利用每一次危机作为加强关系和继续信任的机会。

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