作者：ErinMeyer
出版社：PublicAffairs
副标题：BreakingThroughtheInvisibleBoundariesofGlobalBusiness
出版年：2014-5-27
页数：288
定价：USD26.99
装帧：Hardcover
ISBN：9781610392501
内容简介
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An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.
Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It’s no surprise that when they try and talk to each other, chaos breaks out.
In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.
作者简介
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An American based in France, ERIN MEYER is a professor at INSEAD, one of the world’s leading international business schools. She is program director for INSEAD’s Managing Global Virtual Teams and Management Skills for International Business executive education programs. She has written for the Harvard Business Review, Singapore Business Times, and Forbes.com. In 2013 Erin was selected for the Thinkers50 Radar list of the world’s up-and-coming business thinkers.
目录
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Introduction: Navigating Cultural Differences and the Wisdom of Mrs. Chen
1 Listening to the Air
Communicating Across Cultures
2 The Many Facesof Polite
Evaluating Performance and Providing Negative Feedback
3 Why Versus How
The Art of Persuasion in a Multicultural World
4 How Much Respect Do You Want?
Leadership, Hierarchy, and Power
5 Big D or Little d
Who Decides, and How?
6 The Head or the Heart
Two Types of Trust and How They Grow
7 The Needle, Not the Knife
Disagreeing Productively
8 How Late Is Late?
Scheduling and Cross-Cultural Perceptions of Time
Epilogue: Putting the Culture Map to Work
Acknowledgements
Notes
Index
评论 ······
非常好的针对职场文化差异的讨论和总结。很好的架构，用8个维度来解释不同国家的职场人在沟通合作方面的差异和矛盾：高语意沟通与低语意沟通，关系信任与任务信任，层级管理与民主管理，直接反馈与间接反馈，原则说服与应用说服，协商决定与高层决定，直接否定与避免冲突，守时与灵活。记住这些有利于在跨文化沟通的时候更自如，但是不要轻易尝试作为外国人使用对方的文化，尤其是在直接批评与反馈方面。
很实用的小书 要常常问自己这个问题 what is water？
Style switching and flexibility. Also understand that few ppl can get it right the first time. Just be open-minded and continue to iterate
作者是在法国工作的美国人，作为 low-context 国家出身的她，非常善于将复杂的观念表达得简单易懂，中国、日本、墨西哥都是 high-context 的国家，这点如果翻译为中文可能会很难理解，高语境以为着交流中更多会出现模糊的暗示信息，极其依赖语境与谈话用词来揣度真正的说话用意，也就是需要听者有更多「read the air」能听出「言外之意」的能力。书中对于各个国家合作起来的抱怨之词也很有…
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