作者：ChrisVoss/TahlRaz
出版社：HarperBusiness
副标题：NegotiatingAsIfYourLifeDependedOnIt
出版年：2016-5-17
页数：288
定价：USD28.99
装帧：Hardcover
ISBN：9780062407801
内容简介
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A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
作者简介
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A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California's Marshall School of Business, Georgetown University's McDonough School of Business, Harvard University, MIT's Sloan School of Management, and Northwestern University's Kellogg School of Management, among others.
评论 ······
做了10年销售，对作者的技巧感触很深，但同时又认为必须经历反复的训练跟自省方能在实战中用上十之三四。我个人每每是事后悔恨到为什么语气不能温和些，为什么不能用书里这种tactical empathy，为什么不能很快establish rapport，拿了诺贝尔奖的行为经济学家已经证明了人就是非理性的情绪动物，经验跟反思能形成肌肉记忆帮助克服情绪本能。no不是anti-yes这个点略cliché但从昨…
超级好！路上听有声书还常常停下来录下自己的感悟，简直想再买本纸质版。作者的实例都很有意思，引用很多behavioral和psychological的原理所以让我觉得非常好理解。
Late night FM DJ voice 解锁? 💴
技巧其实都懂 关键是经验
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